Terms and conditions

This document (together with all documents herein mentioned) sets forth the conditions for the use of this webpage ([ Curatoria ]) and the purchase of products therein (hereinafter, “Conditions”), whatsoever application, digital mean, support or device may be for its access. Please read carefully these Conditions and our Privacy Policy (“Privacy Policy”) before using this webpage. When using this webpage or make an order through it, you agree to be bound by these Conditions and our Privacy Policy; so if you do not agree on all the Conditions and Privacy Policy, you shall not use this webpage. If you have any questions related to Conditions or Privacy Policy, you can contact us through our contact channels.


Our data

The sale of products through this webpage is carried out under the name CURATORIA by CULTURA SLOW S.A.U., argentine company addressed at Uruguay 634 4° floor, G Room, Autonomous City of Buenos Aires, Argentina, originally registered at Inspección General de Justicia (Argentine Superintendence of Corporations) on January 7, 2021 under the number 286, book 101, of Stock Companies, CUIT 30-71701976-4.


Your data and your visits to this webpage

Your Personal data or information shall be treated based on Privacy Policy. When using this webpage, you agree on the treatment of such information and data and state that all the information or data furnished by you are true and accurate.


Use of our website

When using this webpage and doing orders through it, you undertake:

  • To use this webpage only to make legally valid queries or orders.
  • Not to place false or illegal orders. If it might be reasonably considered that an order has been done in such a way, we would be authorized to cancel it and inform relevant authorities.
  • To furnish your e-mail address, mailing address and/or other contact data, which are accurate and true. Moreover, you are aware that we may make use of such information to contact you if necessary (see our Privacy Policy). If you do not give us all the necessary information, we will not be able to proceed with your order.

When placing an order through this webpage, you state to be older than 18 years old and are legally qualified to enter into agreements.

When using the Site, you accept that any comments or any other messages sent by the User to the Site shall not infringe third parties’ right, including copyright, commercial trademarks, privacy or other personal rights. Moreover, you accept that any comments sent by you to the Site shall not be or contain illegal, defamatory, abusive or obscene material. You are and will continue to be the only responsible for the contents of comments made by you.


Restrictions of use

All the contents appearing at the Site, including all the visual elements, text, audio and video are subject to protections of copyrights and/or intellectual property rights or licenses in the possession of Cultura Slow. All the contents of the Site are protected by copyright as collective work in accordance with the Argentine laws of copyrights, Curatoria grants you a limited license to have access and make personal use of the contents of this Site. The contents of the Site are for personal and not for commercial use of users.


Product Availability

We reserve the right, but we are not bound, to limit the sales of our products or services to any person, geographical region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service offered by us. We reserve the right to discontinue any product at any time.

Our products are sold in limited quantities and availability. We have done our best to show our products as precisely as possible at the Site, but take into account that variations of style, color and size may occur, since each product is handmade. If you are not satisfied with your purchase, please contact [email protected]

All the orders are conditioned to the product availability. If there are difficulties with product supply or there are not products in stock, we will refund any amount paid by you.

All the purchases made shall be subject to informed stock. Due to the own delays of system updating, it is possible that you can carry out a purchase, which then has to be annulled for the lack of stock. In this case, we will send you an e-mail informed upon order placement.


Promotions

We reserve the right to reject, interrupt or revoke promotional offers at any time.


Error Corrections at Site

Information at Site may contain handwriting errors or inaccuracies. We reserve the right to update any information we consider convenient, at any time, without prior notice. Take into account that such errors may be related to information, prices and availability of product. In these cases, we will have right to rescind any kind of orders implying errors or inaccuracies in prices. We apologize for any problems.


How to place an order

To place an order, you shall carry out the online purchase procedure and click at “Authorize Payment”. After that, you will receive an e-mail acknowledging receipt of your order (“Order Confirmation”). Likewise, we will inform you through an e-mail that product is being sent (“Sending Confirmation”). Only Sending Confirmation concludes purchase agreement. An e-ticket with your order details will be also attached to your Sending Confirmation.


Price and payment

Prices at Site include V.AT., but shipping expenses are not included, which shall be added to total amount due.

Prices may be changed, modified at any time, without prior notice, but possible changes do not affect orders of which we have already sent an Order Confirmation.

We shall not be responsible against you or any third persons for any changes, modifications and/or cancelations of prices and service interruption.

Once selected all the products that you desire to buy, they will be added to the shopping basket and the following step will be to proceed with the order and make the payment. Therefore, you shall follow purchase process steps, by filling in or checking the information required in each step. Moreover, during the purchase process, before making the payment, you may modify the data of your order.

You will be entitled to use payment methods mentioned at our Site.

When you make a purchase through our Site, you authorize us or our external payment processor to collect such purchases under your payment method (plus applicable taxes or other charges) that may be accumulated by or in relation to your purchase. You are responsible for the timely payment of all the tariffs and for furnishing a valid payment method. All the applicable prices, tariffs and taxes and other charges are paid in the selected currency upon payment.

To minimize the risk of non-authorized access, all the data of your credit card shall be codified, credit cards will be subject to verifications and authorizations by their issuing entity, but if such entity does not authorize the payment, we will not be responsible for any delay or lack of delivery and we will not be entitled to enter into an agreement with you.


Shipping and Return Policy

For more details on shipment and return of a product by Curatoria, please see our Shipping and Return Policy.


Guarantees

If you hire as consumer and user, we offer you guarantees on products commercialized through this webpage, under the legally established terms for each type of product, being, therefore, responsible for the lack of conformity thereof declared in a six-month term as from the delivery of product.

It is understood that products are in accordance with agreement provided that: (i) they adjust to the description made by us and have the qualities mentioned at the Site; (ii) are ready for uses that products of the same type are ordinarily assigned and (iii) has the usual quality and services of a product of the same type, which are essentially expectable. In this sense, if any of products is not in accordance with the agreement, you shall inform it to us.

Products sold by us, especially handicrafts products, can usually present the characteristics of natural materials used in their manufacture. These characteristics, such as variation of texture, nodes and color shall not be considered as defects or faults. Otherwise, they should be present and appreciate them. Only we select products of the best quality, but natural characteristics are unavoidable and have to be accepted as part of the individual appearance of product.


Responsibility and Disclaimer

Unless otherwise expressed in these Conditions, our responsibility for any product acquired at our webpage shall be strictly limited to the purchase price of such product.

Notwithstanding any legal provisions in the contrary, we shall not accept any responsibility for the following losses, regardless of its origin:

  • Losses of income or sales;
  • Loss of business;
  • Loss of profits or loss of agreements;
  • Loss of savings provided for;
  • Losses of data; and
  • Waste of management or working time.

Indemnity

When using this Site, you accept to indemnify and exempt Curatoria (and its officers, directors, agents, subsidiaries, joint companies and employees) from any claims or complaint as well as from losses, expenses, damages and costs that may arise from any breach of these Conditions or any activity related to its account (including negligent or illicit behavior).


Intellectual and Industrial Property

You acknowledge and agree that any copyrights, trademarks and other intellectual and industrial property rights on materials or contents that are part of webpage always belong to us or those granting us the license for use. You may make use of such material only in the way expressly authorized by us or those granting the license for use. This will not impede you to use this webpage when necessary to copy the information on your order or Contact data.


Interaction with user

From Curatoria, we do our best to create an interactive relationship with the members of our Site. Users’ comments, labeled means, suggestions, ideas and other disclosed presentations, sent or offered to Curatoria at or through this Site are and shall continue to be Curatoria’s property. Users give all the property rights and interests to Curatoria; this permits our company the unlimited use, either commercial or any others, of any comments. Moreover, Curatoria shall not be obliged to (1) keep comments confidential; (2) pay users any compensation for comments done; and (3) reply users’ comments.

If user decides to share any images of a Curatoria’s product through any websites, social networks, online services or advertising means, by using any word referred to any of our trademarks or any term, slogan or key word referred to Curatoria or its products, user hereby grants Curatoria a worldwide, free of royalties, totally paid, non-exclusive, perpetual, irrevocable, transferable and totally sub-licensed license, without another additional consideration for you or any third parties, to store, reproduce, distribute, carry out and show the image as well as to create related works, adapt, modify, use and exploit such image, in any format or means, in relation to the business of Curatoria (and its successors, affiliates and appointed persons).


Virus, piracy and other cyber attacks

You must not do a misuse of this webpage through the intentional introduction of virus, Trojans, worms, logic bombs or any other technologically malicious or damaging material or program. You shall not try to have non-authorized access to this Site, to server in which such page is lodged or any server, computer or database related to our webpage. You undertake not to attack this webpage through a denial-of-service attack or a distributed denial-of-service attack.

The breach of this clause might imply the committing of any infractions classified by applicable regulations. We will inform on any breach of such regulation to relevant authorities and cooperate with them to find out the identity of attacker. Likewise, in case of breach of this clause, you shall not be immediately authorized to use this webpage.

We shall not be responsible for any damages or losses arisen from a denial-of-service attack, virus or any other technologically malicious or damaging material or program that may affect the computer, computer team, data or materials as a consequence of the use of this webpage or the download of its contents or those redirected by it.


Third parties’ links

To improve our Site, we can use and promote services provided by external third parties. However, even if the third party is affiliated to Curatoria, we do not control such services and do not make statements in relation to such persons. Entities. We are not responsible for the accuracy, integrity, punctuality, reliability or availability of such parties. External sites linked to our site, all of which have practices of collecting data and privacy separately, are only for your convenience, and so, you can have access to them at your own risk.


Written Communications

Applicable regulations require that part of information or communications sent by us are in writing, by using the Site, you accept that most of such communications with us is electronic. We will contact you by e-mail or give you information by means of ads at the Site. For contractual purposes, you agree to use these electronic means of communication and acknowledge that every agreement, notice, information and other communications sent electronically by us comply with legal requirements to be in writing. This condition does not affect your rights recognized by law.


Notices

Notices sent to us by you shall be sent by an electronic mail to [email protected]. We may send to you communications to an e-mail or to the mailing address given by you upon order placement.

It is understood that notices have been received and have been correctly done when they are loaded at our webpage, 24 hours after having been sent to an e-mail or three days subsequent to the postage date of any letter. To prove that notice has been done, it will be enough to prove, in case of a letter, that it had the correct address, was correctly sealed and was duly delivered at post office or at a mailbox, and in case of e-mail that it was sent to an e-mail address specified by the receiver.


Assignment of rights and obligations

The agreement is binding either for you or for our respective successors and assignees. You will not be entitled to transfer, assign, encumber or, otherwise transfer an agreement or any of the rights or liabilities derived thereof, without our prior consent in writing.

We can transfer, assign, encumber, subcontract or otherwise transfer an agreement or any of the rights or liabilities derived thereof, at any time during its effectiveness. To avoid doubts, such transmissions, assignments, encumbrances or other transfers shall not affect the rights that, if applicable, you have, as consumer, recognized by law and shall not annul, reduce o limit, in any way, express or implied guarantees that we had granted to you.


Event out of our control

We shall not be responsible for any breach or delay in the compliance of any of obligations assumed, when it is due to events out of our reasonable control (“Force Majeure Event”).

It will be understood that obligations will be put off during the period in which Force Majeure Event continues and we will give a term extension to comply with such obligations for a similar period of time while Force Majeure Event lasts. We will take all reasonable actions to end Force Majeure Event or to find out a solution that permits us to comply with our obligations in spite of Force Majeure Event.


Waive

Our failure to require you your strict compliance of any of obligations assumed by you in virtue of an agreement or these Conditions or the lack of exercise by us of rights or actions that might correspond to us under such an agreement or these Conditions shall not imply any waive or limitation in relation to such rights and actions and shall not exempt you from the compliance of such obligations.

Any waive by us to a specified right or action shall not imply waive to other rights or actions derived from an agreement or from Conditions. Any waive by us to any of these Conditions or to rights or actions derived from an agreement shall not be effective, unless expressly stated that it is waive and is formalized and informed to you in writing pursuant to the above section “Notice”.


Partial Nullity

If any provision of these Conditions is declared null and void by final decision made by qualified authority, the remaining Conditions shall remain in force, without being affected by such nullity declaration.


Entire agreement

These Conditions and every document referred therein constitute the existing entire agreement by and between you and us in relation to their purposes and substitute any other prior covenant, agreement or promise agreed by and between you and us, either orally or in writing.

You and we acknowledge to have agreed to enter into an agreement without any statement or promise done by the other party or that might be deduced from any statement or writ in the negotiations made by both parties before it, unless those expressly mentioned in these Conditions.

Neither you nor we shall take action in relation to any uncertain statement made by the other party, either verbal or written, prior to an agreement date (unless such uncertain statement had been made fraudulently) and the only action that the other party may take shall be for the breach of agreement pursuant to the provisions of these Conditions.


Right to modify Conditions

We reserve the power to modify, at any time, the Conditions. Updated Conditions shall be published at the Site or shall be notified by e-mail. It is important that you revise Conditions every time we update them or you use Services. If you continue using Services after our publication of updated Conditions, you accept them. If modifications are not included, we do not recommend you using webpage. As our Services are evolving over time, we can change or discontinue all or part of Services, at any time and without prior notice, at our exclusive discretion.


Applicable Legislation

The use of our Site and purchase agreements of products through such Site shall be ruled by Argentine law.

All the transactions created through our Site in Argentine Republic are understood as originated and made in the Autonomous City of Buenos Aires.

Any disputes that may arise or be related to the use of Site or to such agreements shall be submitted to the non-exclusive jurisdiction of national tribunals and courts of the Autonomous City of Buenos Aires.

If you are contracting as consumer, nothing herein shall affect your rights recognized by legislation in force.


Comments, suggestions, complaints and claims

Your comments and suggestions shall be welcome. Please, send such comments and suggestions as well as any queries, complaints or claims, through our contact mail: [email protected]

Your complaints and claims at our customer service shall be attended as soon as possible, and in any case, on legally stated term. Moreover, they will remain with an identity password that we will inform you and it will permit you to follow-up them.


Contact us

Questions on Conditions shall be sent to [email protected]